The surgical billing process is broken up into several areas. You or your Insurance carrier may receive payment requests from any of the following service providers:
- Surgery Center of Anchorage – for the Facility Fee
- New Frontier Anesthesia, LLC – for the Anesthesia Fee
- Your Surgeon Office – Service Fee for performing your surgery
- Pathology/Laboratory – for specimens sent out after surgery
Billing Patient Insurance
We will submit all insurance claims for you, including secondary insurance. However, to ensure proper processing of your claims, it is vital that you supply our office with accurate and up-to-date information at the time of your procedure. This includes any necessary patient-completed forms your insurance carrier may require, and a current copy of your insurance card. Any amount not paid by an insurance carrier would be the patient’s responsibility.
Prior to surgery, we will contact your insurance company regarding coverage for your procedure and to request information on benefits available. We can provide you with an estimate of what portion of the bill you may owe and discuss this with you prior to surgery.
While we will do all we can to verify coverage and obtain benefits for surgery, we encourage you to contact your insurance carrier or employer benefit office with specific coverage questions. If you are covered by health insurance, please remember this is a contract between yourself and the insurance carrier.
As a courtesy, we will bill your primary and secondary insurance carriers directly for Surgery Center of Anchorage facility charges. We will subsequently receive payment from your insurance company and you will receive an Explanation of Benefits (EOB). We will credit your account with this insurance payment. If there is a balance due from deductible and/or co-insurance, you will receive a statement from us. Payment will be expected within 30 days of receipt of statement. We accept all major credit cards as well as Care Credit.
Copayments & Deductibles
Your insurance may require you to provide co-payments for your procedure and require that your deductible be met before receiving additional benefits. Prior to your surgery, Surgery Center of Anchorage will verify your insurance coverage and contact you to inform you of your co-payment and deductible responsibilities. Payment of Deductibles and Co-Insurance are expected on or before Date of Service.
Out Of Network Insurance Benefits
If the Surgery Center of Anchorage is not contracted with your insurance company, we will provide your services on an “Out of Network” basis. Our business office staff will contact you personally before and after your procedure to assist you with your billing process. We will make every attempt to match the “In-Network” patient responsibility offered by your insurance carrier. Feel free to contact the business office at any time at (907) 563-1800.
Self Pay Services
If you paying for all services or are not covered by insurance, we will require payment in full prior to your procedure. We will contact you prior to your procedure to inform you of the facility fee. Feel free to contact the business office at any time at (907) 563-1800.
Please review our Financial Policy and contact us for additional information or assistance.
Collections Policy
Prompt payment of all balances is expected by Surgery Center of Anchorage. Once an account balance is assigned to patient responsibility your balance must be paid in full within 30 days. Patient Account balances that remain unpaid for extended periods will be assigned to a Collection Agency for recovery. A Collection Fee may be assessed for any accounts sent to a Collection Agency. Checks returned for non-sufficient funds will be charged a $30.00 service fee.
If it becomes evident that a patient does not intend to honor this financial obligation to the Surgery Center of Anchorage, a collection agency and/or legal action may be implemented to settle the debt. All assigned penalties or fees associated with pursuing legal action or collection services may be assigned to the patient.